Minister Mendicino launches plan to accelerate caregiver application processing

Six thousand caregiver applications will be prioritized by the end of 2021; 1,500 by June 30, 2021

Caregivers from abroad play an important role in supporting Canadian families who are unable to find the care they need for a family member in Canada. The global COVID-19 pandemic has caused great disruption to life in Canada and around the world, including to application processing at Immigration, Refugees and Citizenship Canada (IRCC). We recognize that many caregivers working in Canada are waiting anxiously to be reunited with their loved ones, and they need their applications to be processed for that to happen.

That is why IRCC is working to overcome the pandemic-related roadblocks that have interfered with processing applications from caregivers and their families by announcing a processing plan for 2021.

As part of this plan, IRCC will

  • finalize permanent residence applications for up to 6,000 caregivers who have completed their in-Canada work experience and their immediate family members, by December 31, 2021
  • make at least 1,500 first-stage decisions on applications for the Home Child Care Provider and Home Support Worker pilots by June 30, 2021
    • Prioritization of these decisions will allow more caregiver work permits to be issued for those who have valid job offers to work for families in Canada.
  • increase the digitization of caregiver applications
  • ensure applicants receive acknowledgement of receipt letters by May 31, 2021

The COVID-19 pandemic has posed significant challenges for application processing, particularly for paper-based applications. With reduced capacity and office closures resulting in more employees working remotely, in 2020 IRCC only entered as many mailed-in applications as was possible into our case management system. As a result, a new public policy is being issued so that IRCC can process applications in 2021 that were received in 2020.

The Home Child Care Provider and Home Support Worker pilots were launched in 2019. They feature a clear transition for caregivers from temporary to permanent status, as well as occupation-specific, rather than employer-specific, work permits. They also provide the opportunity for caregivers and their families to move to Canada as they gain work experience. The response to these pilots suggests these features are attractive to caregivers and the Canadian families who need in-home care for a family member.

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